Contact Rajveerexch

Everything we handle runs through WhatsApp, so the quickest way to reach a real person is the WhatsApp button at the top and bottom of every page, or the dedicated WhatsApp support page. We do not run a phone line or a ticket system, because a single chat thread keeps your whole history in one place and saves you repeating yourself.

Support hours

The desk is staffed every day, including weekends and match days. We are quickest between 10am and 1am India time, which covers almost every cricket fixture you are likely to bet on. Outside those hours a message still reaches us and we reply as soon as someone is back on shift.

How fast we reply

A new ID request is usually answered within a few minutes during staffed hours. Deposit and withdrawal questions are handled in the order they arrive, and payment issues are our top priority because they involve your money. If a cricket match is in play the queue can be longer, so message us before the toss rather than mid-over when you can.

Have these ready before you message

• For a new ID: nothing except a working WhatsApp number. We set everything up from there.
• For a deposit problem: the amount, the time you sent it, and the UPI reference or screenshot.
• For a withdrawal: your exchange username and the bank or UPI details the money should go to.
• For a login issue: your username, so we can check the account without ever asking for your password.

We will never ask you to share your account password in chat. If anyone claiming to be us asks for it, stop and report the message to us.

Complaints

If you are unhappy with how something was handled, say so in the same WhatsApp thread and ask for it to be escalated. We would rather hear a complaint and fix it than lose your trust over something we could have put right.